Policies:
A few things to know before your appointment. These policies help us protect your reserved appointment time and maintain the level of service we strive to provide to every Snow Aesthetics client.
CANCELLATION & RESCHEDULING
Your appointment time is reserved exclusively for you, so we require a minimum of 48 hours notice to cancel or reschedule your appointment.
Cancellations or rescheduling made within 48 hours of your appointment will be charged 50% of the scheduled service to the card on file.
Cancellations or rescheduling made within 24 hours of your appointment will be charged 100% of the scheduled service, as there is no way to fill the appointment time on short notice.
Appointments may be rescheduled up to two times. If you need to reschedule a third time, a $50 non-refundable deposit will be required to secure your new appointment and will be applied toward your service.
JEUVEAU APPOINTMENTS
Jeuveau appointments will be charged a $75 fee for cancellations or rescheduling made within 48 hours of the appointment. Same-day cancellations will be charged a $100 fee.
PREPAID SERVICES & PACKAGES
Prepaid services and package appointments are subject to the same cancellation and rescheduling policy. However, instead of being charged a cancellation fee, the missed service will be deducted from your package total or prepaid balance.
NO-CALL, NO-SHOW
If you fail to show up for your appointment without notifying us, 100% of the scheduled service will be charged and you will not be permitted to reschedule.
NO REFUNDS
All purchases are final. Snow Aesthetics does not offer refunds on unused services, prepaid services, packages, or retail products.
If you experience a severe allergic reaction to a retail product, we will offer a product credit toward another product, rather than a refund to your original form of payment.